Description
Job Details
Contract Type:
* Service Provider (PJ)
Professional Area:
Information Technology / IT
Work Modality:
Remote
Responsibilities and Duties
Act as a Salesforce solutions developer (experience solely as a business user, administrator, or functional consultant is not acceptable). Develop and maintain intelligent chatbots and autonomous agents using Einstein Bots and Agentforce for channels such as WhatsApp and Web Chat. Design and implement solutions on Salesforce Health Cloud, structuring clinical data models and patient-centered care journeys. Configure and enhance native Service Cloud features including Omni-Channel, skill-based routing, and Service Consoles. Build modern UI components using Lightning Web Components (LWC), Aura, JavaScript, HTML, and CSS. Develop complex business logic and system integrations via Apex code, Visualforce, and REST/SOAP APIs. Model, unify, and segment patient profile data using Data Cloud platform capabilities. Orchestrate advanced automations through Salesforce Flows and perform deployments using DevOps tools such as Git and Azure DevOps.
Requirements and Qualifications
Solid experience in developing and customizing Salesforce solutions, with mandatory hands-on coding experience (Apex and LWC). Proficiency in native features and architecture of Service Cloud, Health Cloud, and automation tools (Flows). Practical knowledge of messaging platforms and building automated digital communication campaigns. Experience in data modeling, SOQL/SOSL query language, and system integration via RESTful APIs. Familiarity with data ecosystems and version control tools or CI/CD pipelines (Git, Azure DevOps, or Copado). Ability to document technical requirements, API specifications, and create user or administrator guides. Assertive communication skills to collaborate effectively with cross-functional teams including product, business, and healthcare professionals.
Job Code: 2200