Description
Job Summary:
Professional responsible for serving cooperative members, marketing financial products and services, cash closing, and providing operational and commercial support.
Key Highlights:
1. Direct customer service and support to cooperative members
2. Marketing of financial products and services
3. Operational and commercial activity support
Description:
* Completed or ongoing undergraduate degree in Business Administration, Economics, or related fields;
* CPA-10 certification is desirable;
* Experience in public-facing customer service is desirable;
* Strong communication skills;
* Results-oriented.
* Serve cooperative members;
* Assist cooperative members in using self-service channels;
* Promote and market financial products and services;
* Perform cash closing according to defined procedures, ensuring compliance with operational standards and facilitating business transactions;
* Collaborate with branch activities and other departments of the cooperative;
* Provide operational support, including processing financial transactions, document management, etc., ensuring transaction integrity and adherence to established policies;
* Carry out internal procedures related to administrative collections;
* Support branch commercial activities by offering financial products and services aligned with cooperative members' needs, pursuing financial fairness and contributing to achieving established goals.
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