Business and Process Agent

Description

Job Summary: A communicative and agile professional to contact service providers and deliver quick and efficient assistance for vehicle and residential services. Key Highlights: 1. Solve problems in an agile and efficient manner 2. Ensure excellence in incident resolution 3. Engage and monitor partner service providers BUSINESS PROCESS AGENT II \- INSURANCE ASSISTANCE Are you communicative, agile, and enjoy solving problems? Then this opportunity is for you! We are seeking a professional to **contact service providers** and ensure prompt and efficient assistance to our customers in the areas of **vehicle and residential assistance**. Your main responsibilities will be: * Contact partner service providers by phone * Monitor assistance until completion * Ensure agility and excellence in incident resolution ATTENTION: You will receive an email invitation to participate in the online interview! Also, please check your spam/junk folder! Stay alert and see you soon. Benefits: Medical assistance, dental assistance, life insurance, meal or food allowance (VR or VA), transportation allowance, university partnerships. Mandatory Requirements: Be at least 18 years old; Completed high school (school transcript or certificate required); Availability to work according to scheduled hours; Strong communication and writing skills; On-site work in Barra Funda; * Work schedule: 6 days on / 1 day off (rotating day off); * Salary: R$1,744.70; * Benefits: Transportation allowance, meal or food allowance (VR or VA), career development plan, medical plan, dental plan, partnerships with educational institutions and language schools, Gympass, among others... * Availability to work on-site in Barra Funda (R. Inocêncio Tobias, 211 \- Parque Industrial Tomas Edson, São Paulo \- SP, 01144\-000\). Minimum Education Level: High School (Secondary Education) Desired Education: * High School (Secondary Education) * Dental assistance * Medical assistance * University tuition discount * Life insurance * Food allowance * Gympass * Meal allowance * Transportation allowance