Apprentice

Description

Job Summary: We are seeking young talents to work in the Operations area, with responsibilities including collections, proactive and reactive customer service, and experience in debt settlement agreements. Key Highlights: 1. Opportunity for young talents to learn and grow in the Operations area. 2. Focus on collections and proactive and reactive customer service. 3. Culture that values transparency, ethics, and excellence. We are looking for young talents eager to learn and grow with us in the Operations area. Start your professional journey with the RCB team! **Responsibilities and Duties** * Perform collection tasks; * Proactive and Reactive Customer Service; * Experience with Debt Settlement Agreements. **Requirements and Qualifications** * Strong argumentation skills; * Willingness to learn and develop; * Must be over 18 years old **Additional Information** Compensation: R$ 1\.300,00; Bonus: 0 to 3 monthly salaries per year; Meal/Voucher Allowance: R$ 25.00 (per day), via the flexible Caju card; Transportation Allowance or Fuel Voucher: (no payroll deduction); Birthday Day Off; Work Model: On-site; Working Hours: 10:00 AM to 5:00 PM (Monday to Friday); Work Location: Near São Bento Station \- São Paulo The **RCB Group** specializes in structuring, investing in, and operating receivables and credit assets. Our mission is to be an indispensable agent in the credit cycle, delivering maximum efficiency and technological innovation in credit and receivables management. **DivZero Credit Recovery**, as part of the **RCB Group**, is one of the leading companies in credit management and recovery. As a direct partner of Banco Bradesco, it manages Bradesco’s contracts transparently and efficiently. We understand that each client has a unique story and may sometimes face difficult situations. Thus, we commit to providing convenient service and flexible solutions, ensuring prompt and appropriate resolution tailored to each individual’s circumstances. We have built our business upon solid principles: Transparency and Ethics, Entrepreneurial Spirit, Excellence and Results, and Meritocracy.