At CI&T, we help major enterprises transform the potential of AI into real business impact through AI Deployment, AI-native execution, and tech-integrated business solutions. With 30 years of experience in technological transformation, we accelerate innovation with expertise in agentic SDLC, application modernization, Data & AI, martech, and business strategy. We are 8,000 CI&Terrs across more than 25 countries, collaborating to build solutions with real impact. AI is already part of how we work, evolve, and innovate every day. **Important**: If you reside in the Metropolitan Region of Campinas, your presence at the city offices is mandatory, per the current attendance policy. **Description:** Focus on developing and orchestrating Generative AI agents for voice and chat channels, operating on GPU infrastructure within the Microsoft platform. The core challenge is implementing low-latency, high-accuracy conversational flows, integrating with legacy systems via the MCP protocol and ensuring full observability through Langfuse. Day-to-day responsibilities include: developing Python-based customer service orchestrators, configuring security layers, integrating corporate tools (CRM, Billing) via MCP Servers, and ensuring trace instrumentation for cost and performance monitoring. Required / Desired Knowledge Advanced knowledge of Python and Azure Familiarity with GenAI or Microsoft Foundry integrations is recommended Microsoft Agent Framework knowledge is a plus #LI-APS1 **Our Benefits:** * Health and dental insurance; * Meal and food allowance; * Childcare assistance; * Extended parental leave; * Partnerships with gyms and health & wellness professionals via Wellhub (Gympass) TotalPass; * Profit and Results Sharing Program (PRP); * Life insurance; * Continuous learning platform (CI&T University); * Discount club; * Free online platform dedicated to promoting physical, mental, and overall well-being; * Pregnancy and responsible parenting course; * Partnerships with online course platforms; * Language learning platform; * And many more More details about our benefits here: https://ciandt.com/br/pt-br/carreiras At CI&T, inclusion begins at first contact. If you are a person with a disability, it is important to **submit your medical report during the selection process.** *Check which data must be included in the report* *by clicking here.* This way, we can ensure the support and accommodations you deserve. **If you do not yet have the official disability certification, don’t worry: we can support you in obtaining it.** We have a dedicated Health and Wellness team, inclusion specialists, and affinity groups who will support you throughout every stage. Count on us to walk this journey alongside you.
João Silva
Indeed · HR
João Silva
Indeed · HR
