Executive Sales Representative

Description

Job Summary: The sales representative is responsible for serving customers, providing technical guidance, resolving inquiries, and managing the entire customer journey from start to finish, ensuring a positive customer experience and compliance with company policies. Key Highlights: 1. Full management of the customer journey, from prospecting to after-sales 2. Focus on customer experience and technical product guidance 3. Strategic commercial activities and customer relationship management The sales representative serves customers by providing technical guidance regarding the product. They resolve customer inquiries via telephone, in person, and through other communication channels. They are responsible for the customer journey from prospecting through after-sales support, providing all necessary information and specifications about the product. Daily responsibilities include both administrative and commercial tasks. In this role, the professional’s top priority is ensuring an excellent customer experience—from product knowledge to proper usage—while also ensuring adherence to company policies and fulfilling their duties as an employee. * Prospect customers via telephone and in person; * + Manage the customer portfolio and maintain close commercial relationships; + Execute and negotiate customized proposals, ensuring optimal implementation (5-Step Sales Process); + Monitor the implementation of purchased products; + Prepare reports related to their customer portfolio, providing business-relevant insights and leveraging planning effectively; + Participate in meetings (morning, afternoon, training sessions, etc.) with the entire sales team to define effective strategies for customer acquisition and retention. + Ensure ASSESSMENT completion within their routine; + Use mandatory personal protective equipment (PPE) required for the role; + Safeguard company-provided materials and equipment;