Itaú is building the retail bank of the future, with the purpose of serving the majority of the Brazilian population with an impeccable and scalable experience. Your mission will be to ensure the highly efficient operational performance targeted in the segment’s strategic planning, guaranteeing exponential reduction of Operational and Transactional Costs across their various sub-dimensions. * Identify and enable initiatives that contribute to the digitalization acceleration plan. * Identify opportunities that optimize operational leverage across various Cost-to-Serve components. * Monitor CAC evolution, interacting with digital marketing/sales teams. * Prepare future cost behavior projections, grounded on solid assumptions derived from the pipeline. * Co-develop efficiency projects with partner areas and cost-owning managers. * Track the capture of designed efficiencies with Finance. * Cost-to-Serve (CTS) management. * Demonstrate ownership attitude in delivering outputs and making decisions. * Apply strong analytical capability to interpret scenarios and guide actions. * Collaborate effectively, engaging across diverse areas and stakeholders. * Deliver with a results focus, ensuring impact and execution. * Handle pressure and critical deadlines while maintaining quality and clarity. * Maintain management organization and discipline (routines, priorities, and deadlines). * Act proactively, anticipating risks and opportunities. * Build solid interpersonal relationships to influence and unblock agendas. * Work collaboratively in teams, with a cooperative mindset and shared accountability. * Apply accounting knowledge for analysis and decision-making support. * Work with banking products, connecting business needs to viable solutions. * Lead project management with execution discipline, adherence to timelines, and stakeholder alignment. * Manage results with a performance-oriented view, tracking KPIs and directing actions. * Develop presentations with clear narratives, executive structure, and impact focus. * Develop Financial Modeling (Business Plan) for projections, scenario analysis, and decision support**.** * Education: Bachelor’s degree completed in Economics, Business Administration, Engineering, Finance, or Accounting. * Language: English — Advanced. * Technology: Excel, PowerPoint, Power BI, SQL, Python. **Benefits:** * Meal Voucher * Transportation Voucher * Food Voucher * Daycare Assistance * Medical Assistance * Dental Assistance * Life Insurance * Private Pension Plan * Gympass and Totalpass partnership * Univers partnership (Drogasil and Droga Raia) * Visits, reservations, and accommodation at Itaú Unibanco Club (Guarapiranga, Itanhaém, and São Sebastião) * Benefits and discounts at stores and services from various partners across Brazil and Latin America * Fique OK Program * Corporate University * Discounts on financial products and services We are constantly transforming—and we hope you’ll help us on this journey! \#vemproItaú Itaú will use the data provided for recruitment processes, including placement in job databases hosted on third-party platforms. If you wish to object to this use or exercise any of your rights, please contact us through the channels available in Itaú Unibanco’s Candidate Privacy Policy (https://www.itau.com.br/privacidade/candidatos/). Acceptance is not required—it is merely for your awareness.
João Silva
Indeed · HR
João Silva
Indeed · HR
