SALES REPRESENTATIVE

Description

**EXCEL** We are known for delivering solutions that enhance energy efficiency and mobility through innovation in fuel management, fleet control, environmental monitoring systems, and convenience for the fuel industry — all backed by the highest quality and technology. For us, ethics and safety are non-negotiable values. We are committed to people and the environment, and driven by a passion for achieving success in partnership with our customers — focused on listening and attentively addressing their needs. We embrace diversity and assume our role as leaders in inclusion and people’s development. Excellence in innovation is embedded in our DNA as the foundation for sustainable and continuous growth. If you identify with us, join our team of people with \#attitudeexcel to grow even further together and build a successful career and legacy! **The opportunity** Responsible for handling customer service requests and complaints, identifying and resolving issues, and ensuring satisfaction with the company’s products and services. Provide post-sales support, offering consultation and assistance to customers; negotiate pricing, delivery timelines, payment terms, and discounts. Monitor product and service deliveries, ensuring proper execution of work and identifying opportunities for new sales. Prospect and support new national partners; attend trade fairs and events; serve as liaison between customers and internal departments; acquire new customers; and manage the customer portfolio via the sales funnel. **Key challenges** ✓ Commit to information security; ✓ Leverage technology to revolutionize customer service; ✓ Organize tasks and deadlines; ✓ Improve collaboration with key internal departments; ✓ Customer retention; ✓ Active listening. **Who we’re looking for?** * Technical or undergraduate degree; * Experience in B2C sales, industrial automation, or general technology (experience with companies in our industry is a plus); * Proficiency with Microsoft Office, CRM tools, and sales funnel management; * Familiarity with Protheus/Totvs / Zoho / BI will be considered a differentiator; * Strong negotiation skills and fluency in negotiation. **What we offer!** * Your meal benefit is flexible — same card for both meal and food allowances (VR/VA); * Comprehensive benefits including health, dental, life, and funeral insurance — helping you maintain optimal physical and mental well-being; * Performance evaluations with metrics tied to profit-sharing (PLR); * Support program for pregnant employees; * A holistic wellness program featuring various initiatives throughout the year to promote greater balance for your physical and mental health; * We love celebrating success — recognition programs for tenure, behaviors, leadership, life milestones, and more; * Professional development opportunities: targeted and self-paced courses available on the GUPY platform; * We encourage physical wellness — supported by our partnership with Wellhub and our Nutrition Program; * Birthday day off; * And we love small gestures — fresh seasonal fruits every Friday and a birthday gift.