Relationship Executive

Description

Job Summary: Represent APAS regionally by building and maintaining strong relationships with members and stakeholders, promoting services and offering customized solutions. Key Highlights: 1. Build and maintain strong relationships with members and stakeholders 2. Act as the primary point of contact for member requests 3. Actively participate in the world's largest supermarket trade fair * Responsible for representing APAS in the region and playing a pivotal role in building and maintaining strong relationships with members and other local stakeholders, as well as promoting the company’s services. This professional serves as a key contact point for members, understanding their needs, providing customized solutions, and contributing to their retention. **Responsibilities and Duties** * Ensure achievement of service sales targets and acquisition of new members by maintaining positive, long-term relationships with regional members and stakeholders, acting as their primary day-to-day contact for requests. * Listen attentively to customers to understand their needs, challenges, and business goals, recommending APAS’s best available solutions—such as training courses and consulting—highlighting their benefits and relevance. * Contribute to developing customized solutions aligned with each member’s specific needs and regional particularities, reinforcing APAS’s presence and strengthening the sector and the perceived value generated. * Actively participate in negotiations, presenting proposals, clarifying doubts, and guiding members through to deal closure. * Identify opportunities for **cross\-selling** and **upselling**, offering complementary solutions—such as additional courses or consulting—that meet members’ needs. * Ensure members’ expectations are met after service delivery, monitoring deliverables, tracking satisfaction surveys (NPS), and contributing to retention and APAS’s regional strengthening. * Identify, prioritize, and manage strategic supermarkets in your region—or those of high value to the company—developing long-term relationships. * Participate in meetings with senior representatives of public institutions, collaborating with APAS’s Board and Institutional Relations Department to convey the sector’s demands, challenges, and needs, thereby supporting APAS’s institutional representation. **Requirements and Qualifications** * **Education:** Bachelor’s degree preferred in Communications, Business Administration, Marketing, or related fields. * **Experience:** Prior experience in sales, customer service, or client relationship management. * **Skills:** Motivation to achieve sales targets with a focus on delivering positive results; ability to build strong relationships with members and other local stakeholders; persuasive skills to present solutions that meet members’ needs. **Additional Information** * Medical assistance for the employee * Profit-sharing program, linked to individual performance goals * Meal allowance * Food allowance * Transportation allowance or parking * Gympass * Quick Massage * Daycare assistance for children up to 4 years and 11 months old * Birthday day off * Dental assistance, with employee cost-sharing * Life insurance APAS (São Paulo Supermarkets Association) is an entity representing the supermarket sector in the State of São Paulo, valuing and representing its members sectorially for over 50 years. Our building features ample space including: private parking, meeting rooms, rest room, garden, cafeteria, auditorium, and full infrastructure equipped with state-of-the-art technology for hosting events and celebratory activities. In addition to its headquarters, APAS operates 16 Regional and District Offices—local offices serving as support hubs to identify members’ needs and deliver services such as consulting, networking events, and technical training, all supported by a rich, innovative annual calendar. By joining APAS, you’ll have the opportunity to participate in APAS Show**, the** **world’s largest supermarket trade fair**, and the **largest food and beverage event in the Americas**, as well as regional events like APAS Experience! **Job Openings at APAS** Job openings listed on APAS’s careers page cover diverse positions and roles across the entire State of São Paulo. The Gupy platform enables candidates to search for opportunities based on location, experience, and, of course, interest. If you seek a promising and challenging career path, join APAS! Visit our careers page and apply now!