Receptionist (Reserve Registration)

Description

Job Summary: Opportunity for a Receptionist/Customer Service Associate at a hotel, responsible for check-ins/outs, guest service, registration management, and billing—with a strong focus on guest experience. Key Highlights: 1. Welcoming and proactive service to guests and event clients 2. Support to various hotel departments to ensure operational fluency and an enhanced guest experience 3. A work environment that values proactivity, willingness, and continuous learning **Occupation:** Receptionist/Customer Service R$ **Salary Expectation** Not specified **Number of Positions** 1 **Working Hours** Not specified **Education Level** Bachelor's degree (in progress) **City** Juiz de Fora \- MG * R$ **Salary Range** Not specified * **Number of Positions** 1 * **Working Hours** Not specified * **Education Level** Bachelor's degree (in progress) * **City** Juiz de Fora \- MG Applications for this opportunity are open until **12/15/2025** ### **Job Description** Perform check-ins and check-outs, ensuring data accuracy and courteous service; welcome and assist guests and event clients with empathy, attentiveness, and proactivity; manage guest registrations and account entries, ensuring accurate maintenance and timely updates of information; process billing, issue invoices, and close accounts in accordance with established standards; provide general guidance, answer questions, and resolve requests promptly and empathetically; operate front desk systems and controls responsibly and efficiently; support other hotel departments as needed, prioritizing seamless service delivery and an exceptional guest experience. ### **Prerequisites** Completed high school (a bachelor’s degree in Tourism, Hospitality, or related fields—either in progress or completed—is preferred); prior customer service experience; intermediate-level English proficiency for conversation; proficiency in computer applications, especially Microsoft Office and typing; strong verbal and written communication skills with professional demeanor; ability to interact effectively with people and deliver public-facing service; capacity to collaborate within a team, demonstrating cooperation and empathy; flexibility in working hours, including weekends and holidays; willingness, proactivity, and eagerness to learn. ### **Benefits** Meal Voucher + Attendance Bonus (credited to the Meal Voucher); On-site meals; Discounts at affiliated pharmacies; Life Insurance; Partnerships with SESC and Senac; Study Grants; Transportation Voucher or Fuel Allowance; Unimed Health Plan (available after 3 months); Uniodonto Dental Plan (available after 3 months). ### **Notes** Work Schedule System: 6 days on / 1 day off. Employment Type: CLT (Consolidated Labor Laws contract) Applications for this opportunity are open until **12/15/2025** #### **About the Company** #### **Location** *RUA CHANCELER OSWALDO ARANHA 20 • SAO MATEUS • 36\.025\-007 • Juiz de Fora \- MG*