Administrative Assistant

Description

Job Summary: Professional responsible for in-person, telephone, and email support, guiding students and patients, recording information, and ensuring compliance with regulations. Key Highlights: 1. Assisting students, patients, faculty members, and visitors. 2. Focusing on transforming lives and promoting health. 3. Supporting administrative tasks related to service delivery. **JOIN MANDIC** The **São Leopoldo Mandic College** is seeking an **Attendance Operator**, for *on-site* work in Serra/ES. We seek professionals who identify with our ***MANDIC Way of Being:*** Welcoming others, believing in outcomes, committed to quality, breathing innovation, and tirelessly working to deliver the best academic journey and excellence in professional training for our students, ***transforming their realities—as well as public health and science.*** Our purpose is to transform lives and promote health. \#JoinMandic! **Responsibilities** * Post-consultation support, guiding students and patients regarding exams, follow-up appointments, payments, and future scheduling. * Making calls and follow-up contacts after service delivery, recording relevant information in systems, assisting with document and file organization related to service delivery, identifying and routing specific requests to responsible departments, and participating in monitoring and managing appointment and consultation schedules. * Greeting students, patients, faculty members, and visitors courteously and professionally, providing in-person, telephone, and email support to clarify basic questions about services and procedures. * Registering and updating data in internal systems, controlling access to clinic and educational unit facilities, assisting with organizing the waiting room and reception area, and forwarding requests and complaints to responsible departments. * Ensuring compliance with service standards and internal protocols, supporting the team in basic administrative tasks related to service delivery. **Qualifications** * One year of experience; preference given to candidates with experience in education or service-sector companies; * Basic knowledge of Microsoft Office Suite; * Flexibility, organization, attentiveness, analytical ability, interpersonal skills, proactivity, problem-solving ability, action orientation, and resilience when interacting with the public. **Academic Requirements** * Minimum Education Level: Completed High School * Preferred Education Level: Currently pursuing a Bachelor’s degree **Benefits** * Meal Allowance (Flexible Card – Alymente); * Health Insurance (SulAmérica, 30% co-payment); * Dental Insurance; * Birthday Day Off; * TotalPass; * Pharmacy Discount Program; * Transportation Allowance; * Life Insurance; Employment Type: Direct Hire (CLT) Salary: R$1\.700,00 \- R$1\.800,00 per month Benefits: * Health insurance * Dental insurance * Commercial partnership discounts * Life insurance * Meal allowance * Transportation allowance