Warranty Analyst

Description

Job Summary: As a Warranty Analyst, you will be responsible for analyzing vehicle processes, documentation, and parts; conducting audits; and aligning procedures with technical teams. Key Highlights: 1. Vehicle process and documentation analysis and auditing 2. Technical bulletin preparation and direct coordination with vehicle manufacturers 3. Alignment of procedures with technical consultants and specialized mechanics As a Warranty Analyst, you will: * Analyze vehicle and customer processes and documentation; * Prepare technical bulletins for direct submission to vehicle manufacturers; * Analyze parts and coordinate directly with vehicle manufacturers regarding their handling; * Conduct audits of documents, services, and warranty claims; * Verify and maintain part inventory; * Monitor workflow and workshop release activities; * Align procedures directly with technical consultants; * Align procedures with specialized mechanics; Employment Type: Full-time, CLT (Consolidated Labor Laws) permanent position Salary: R$2.247,00 \- R$3.000,00 per month Benefits: * Medical assistance * Dental assistance * Commercial agreements and discounts * Free parking * Meal allowance * Transportation allowance Selection Question(s): * Do you have experience in this role? * Do you have experience in customer service? * Do you hold a Category B driver's license (CNH B)? * Do you have experience in administrative routines? Education: * Currently pursuing or having interrupted undergraduate studies (Mandatory) Work Location: On-site