Systems Support and Implementation Analyst – Payroll

Description

Job Summary: Work as a support and implementation analyst, providing consulting services, configuring payroll software, and delivering training and technical support to clients. Key Highlights: 1. In-person and remote support for system implementation and technical assistance 2. Software configuration in accordance with public legislation 3. Conducting training sessions and resolving technical issues **As a support and implementation analyst, your responsibilities will include:** Providing on-site support at the client's headquarters for payroll system implementation, training, and technical assistance. Providing technical system and/or business rule consulting. Configuring and parameterizing the software according to the specific requirements of each public agency, ensuring compliance with current legislation. Conducting in-person and remote training sessions for system users, enabling them to properly use available features and proposing process improvements. Providing technical support—clarifying doubts and resolving issues—both on-site and remotely. Documenting relevant information about support activities to contribute to continuous service improvement. **Minimum Requirements to Participate in the Selection Process:** Bachelor’s degree in Human Resources—currently enrolled or completed. Availability for travel and driver’s license category B. **Non-mandatory but valuable qualifications for your application:** Experience in technical support and/or implementation of HR/HRIS systems in public or private organizations. Knowledge of public legislation and regulations applicable to the HR/HRIS field. **If you identify with any of the competencies listed below, your career may be here:** Clear, objective, and empathetic communication—what we call “People Enchanters.” High level of commitment to clients—treating their needs as our own, thereby ensuring legal deliverables for public entities. An investigative mindset, as demands often challenge the obvious, requiring testing via unconventional paths beyond known methods. Collaboration is one of the greatest strengths of our professionals, as we recognize that public administration involves numerous specific laws and regulations, demanding a high degree of cooperation among teams. **Check out the benefits and differentiators offered by a market-leading technology company, recognized by GPTW:** Meal Voucher – R$ 40.00 per working day. Food Voucher – R$ 243.00 per month. (Total of R$ 1\.000,00 in meal and food vouchers) Meal advance for travel – (R$ 35.00 for lunch and R$ 35.00 for dinner). Unimed Health Plan – 50% covered for the employee and 50% for children up to age 18. Dental Plan – 50% covered for the employee and 50% for children up to age 18. Transportation Voucher. Education Assistance – Strong encouragement for continued learning. Childcare Assistance – For children under 6 years old. Birthday Day-Off – Flexible time off. Referral Bonus (R$300,00 gift card\). Anniversary Gift. Life Insurance / Funeral Assistance. Quick Massage.