Description
Job Summary:
Support the company's administrative routines, ensuring process organization, financial control, and excellence in customer/patient service.
Key Highlights:
1. Administrative support focused on organization and control.
2. Excellent customer/patient service.
3. Handling administrative routines while maintaining courtesy and professionalism.
**Job Objective:**
Support the company's administrative routines, ensuring process organization, financial control, and excellence in customer/patient service.
**Main Responsibilities:**
* Organization and control of documents and medical records (where applicable)
* Scheduling and confirmation of appointments
* In-person, telephone, and WhatsApp customer service
* Support in managing accounts payable and receivable
* Issuance of invoices and receipts
* Data entry into systems and spreadsheets
* Support for administrative tasks requested by management
**Requirements:**
* Completed high school education (currently pursuing a bachelor's degree in Administration, Hospital Management, or related fields is a plus)
* Proficiency in Microsoft Office Suite
* Strong communication skills and professional demeanor
* Organizational skills, responsibility, and attention to detail
**Preferred Qualifications:**
* Experience in public-facing customer service
**Desired Profile:**
An organized, empathetic, discreet individual with ethical conduct and a focus on customer experience. Ability to handle administrative routines while maintaining courtesy and professionalism.
Compensation: R$1\.609,85 \- R$2\.300,00 per month
Work Location: On-site