IT Support Technician

Description

Job Summary: Work in IT Support at a company that values respect, ethics, diversity, and partnership within the most comprehensive agribusiness ecosystem in Brazil. Key Highlights: 1. An environment that values respect, ethics, diversity, equity, and inclusion 2. A team that values partnership as the company's core value 3. Being part of the most comprehensive agribusiness ecosystem in Brazil **If you seek a professional role in an environment where challenges are embraced as opportunities, this is the place for you!** Here, you will find an environment that values **respect**, **ethics**, **diversity**, **equity**, and **inclusion**, and a team that values partnership as the company's core value. 3tentos does not tolerate any form of discrimination in its recruitment and selection processes; it welcomes new ideas while respecting individuals and their uniqueness, and appreciates the development of both behavioral and professional skills among its talents. Do you enjoy working in **IT Support**? Would you like to join the company with the **most comprehensive agribusiness ecosystem in Brazil**? **Then grow with us through partnership!** \#join3tentos **Responsibilities and Duties** * Provide technical support to users; * Respond to and resolve IT service requests; * Install and configure software and equipment; * Prepare and deploy new devices; * Perform computer maintenance and reformatting; * Manage Wi\-Fi network access; * Install and adjust printers; * Configure and route telephone extensions; * Manage and control user access permissions. **Requirements and Qualifications** * Currently pursuing or holding a bachelor's degree in IT or related fields; * Experience in technical support; * Knowledge of access permissions and controls; * Availability to work in Vera/MT. **Additional Information** * Meal allowance or food voucher; * On-site cafeteria; * Dental plan; * State-level Unimed health insurance; * Life insurance; * Annual Profit-Sharing Program (PPR); * Discount partnership program with educational institutions. *Please monitor your* ***e\-mail*** *(including spam/junk folder) and* ***phone number*** *on file, as our communication regarding next steps will be sent via these channels!* **Welcome to 3tentos!** We are a family-owned company operating in the **agribusiness** sector, built on the principles of **integrity, trust, and honesty** demonstrated by the people who shaped this story. We believe our strength lies in people who feel a sense of belonging, who love what they do, focus on agribusiness, and collectively pursue the company’s vision and goals—valuing year-round partnership with our clients. Currently, the company operates across four major agribusiness areas: **input supply, grain trading, and industrial processing**, in addition to providing **comprehensive financial solutions to over 24,000 customers**, supporting the entire production cycle across multiple crops. This ecosystem ensures producers have access to end-to-end solutions—including **technical support, structured origination, industrial processing, and financial assistance**—backed by a team of **over 2\.500 people who share and work toward the same purpose**. **Core Values Guiding Our Work:** * **Value of the Field** Agriculture is the foundation of our business—and we understand that deeply. We take pride in recognizing its vital role in societal development. * **Value of Partnership** Partnership means staying close—always. We are made up of people who collaborate for mutual growth and prosperity. * **Value of Security** We want people to feel secure with 3tentos because all our relationships are genuine and honest. **Our Purpose:** "Advancing agriculture alongside producers, employees, and society." **Interested in completing your undergraduate internship with us? Visit:** https://estagio3tentos.gupy.io/