**Responsibilities and Assignments** * Greet patients and their companions seeking services, providing clarifications, listening, recording, and following up on suggestions, compliments, and complaints. * Greet patients, visitors, and companions promptly and courteously, providing information, performing registrations, clarifying doubts, delivering documentation, offering guidance, and making appropriate referrals to fully meet their respective requests. * Receive, log, and deliver items forgotten at the facility, as well as documents, test results, and objects, entering data into the unit’s lost-and-found control spreadsheet. * Control visitor access by identifying them and directing them to the correct destination, preventing unauthorized circulation in restricted areas. **Requirements and Qualifications** **Mandatory:** * Completed high school education * Basic-level Office suite proficiency * Knowledge of customer relationship management * Availability for shift-based / administrative work schedules. **Desirable:** * 6 months of experience **Work Location: Hospital da Mulher, Largo de Roma.** **Additional Information** The Instituto Fernando Filgueiras (IFF) is a Social Organization headquartered in Bahia, composed of professionals with extensive experience in Public Health Management, aiming to achieve excellence in health service delivery, supported by humanized care, teaching and research development, and quality management.
João Silva
Indeed · HR
João Silva
Indeed · HR
