Receptionist/Customer Service Representative

Description

Job Summary: Serve as the company's first point of contact, ensuring a positive experience for customers, visitors, and colleagues through friendly and efficient service. Key Highlights: 1. Friendly and professional service to customers and visitors 2. Support in administrative routines and document organization 3. Organized work environment focused on customer experience Act as the company's first point of contact, providing friendly, organized, and efficient service to ensure a positive experience for customers, visitors, and colleagues. **Main Responsibilities** * Greet customers, visitors, and suppliers with friendliness and professionalism * Answer and route telephone calls * Schedule appointments, confirmations, and manage calendars * Provide basic information about the company, services, or procedures * Organize documents, correspondence, and files * Support basic administrative routines * Monitor visitor entry and exit * Maintain a tidy and presentable reception area **Requirements** * Completed high school education * Prior experience as a receptionist or in customer service (preferred) * Basic computer skills (Microsoft Office, email, systems) * Strong verbal and written communication skills * Punctuality and organizational skills **Competencies and Skills** * Clear and courteous communication * Proactivity * Organization and attention to detail * Professional demeanor * Ability to interact effectively with the public * Teamwork * Discretion and ethics **Preferred Qualifications** * Experience in the company's industry segment * Familiarity with scheduling systems * Knowledge of administrative routines * Foreign languages (where applicable) Send resume: rh@casadivinabahia.com.br Employment Type: Full-time, Permanent CLT Salary: R$1.518,00 - R$2.400,00 per month Benefits: * Health insurance * Meal allowance * Transportation allowance Work Location: On-site