Assistant - Relationship Center

Description

Job Summary: Responsible for receptive customer service and clarification of products/services, as well as updating cooperative members' registration data. Key Highlights: 1. Receptive customer service to cooperative members via phone and digital channels 2. Clarification regarding cooperative products and services 3. Updating member registration data in accordance with internal policies **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8:00 AM to 5:00 PM, with a 1-hour lunch break **Level:** Operational **Employment Type:** Permanent – CLT * Provide receptive customer service to cooperative members through telephone and digital channels; * Provide clarification regarding cooperative products and services, fees, and procedures; * Update cooperative members' registration data in accordance with internal policies and current regulations. **Requirements:** * Completed high school education or currently pursuing a higher education degree in Administration, Accounting, Economics, Commercial Management, or Cooperative Management; * Proficiency in Microsoft Office (especially Excel and PowerPoint); * Familiarity with computer systems; * Analytical ability; * Strong communication skills. **Benefits:** Medical assistance, Dental assistance, Day off, Gympass, Recognition program, Life insurance, Meal allowance