Receptionist/Customer Service Representative

Description

Job Summary: Serve as the company's first point of contact, providing courteous, organized, and efficient service to customers, visitors, and colleagues. Key Highlights: 1. Previous experience as a receptionist or in customer service (desirable) 2. Clear and courteous communication, proactivity, and organization 3. Professional demeanor and ability to interact with the public Serve as the company's first point of contact, providing courteous, organized, and efficient service, ensuring a positive experience for customers, visitors, and colleagues. **Main Responsibilities** * Greet customers, visitors, and suppliers courteously and professionally * Answer and route telephone calls * Schedule, confirm, and manage appointments * Provide basic information about the company, services, or procedures * Organize documents, mail, and files * Support basic administrative tasks * Monitor visitor entry and exit * Maintain a tidy and presentable reception area **Requirements** * Completed high school education * Previous experience as a receptionist or in customer service (desirable) * Basic computer skills (Microsoft Office, email, systems) * Strong verbal and written communication skills * Punctuality and organizational skills **Competencies and Skills** * Clear and courteous communication * Proactivity * Organization and attention to detail * Professional demeanor * Ability to interact with the public * Teamwork * Discretion and ethics **Preferred Qualifications** * Experience in the company's industry segment * Familiarity with scheduling systems * Knowledge of administrative routines * Foreign languages (where applicable) Send resume: rh@casadivinabahia.com.br Employment type: Full-time, Permanent CLT Salary: R$1.518,00 - R$2.400,00 per month Benefits: * Health insurance * Meal allowance * Transportation allowance Work location: On-site