CUSTOMER SERVICE ASSISTANT - Cabula

Description

Job Summary: A customer service professional to manage complaints, open service tickets, and actively interact with customers via phone, WhatsApp, and in person. Key Highlights: 1. Internal complaint handling and proactive customer contact 2. Opening service tickets for courtesy requests and replacement vehicles 3. Updating weekly training reports The dealership is seeking a Customer Service Assistant in Salvador (Cabula). **Responsibilities:** Handle internal complaints (via phone and WhatsApp). Open service tickets for courtesy requests and replacement vehicles for the manufacturer. Update weekly training reports. Proactively contact customers via phone, WhatsApp, or in person. Previous experience as a Customer Support Agent, Customer Service Analyst, Customer Service Coordinator, or Customer Relationship Assistant may indicate suitability for some of the duties associated with this position. High school diploma required. Prior experience necessary. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * Health Insurance * Dental Insurance * Life Insurance * Gympass **Additional Information:** * Employment Type: Permanent \- On-site. * Schedule: Full-time * Working Hours: Monday to Thursday, from 07:30 to 17:30\. Friday, from 08:00 to 17:00\.