Collection Analyst

Description

Job Summary: An operational professional to support the development and execution of collection strategies, monitor KPIs, conduct renegotiations, and prepare reports. Key Highlights: 1. Participation in the development and execution of collection strategies 2. Support in monitoring KPIs and defining action plans 3. Involvement in the renegotiation process **Description and Responsibilities:** **Working Hours:** 8:00 AM to 5:00 PM **Level:** Operational **Employment Type:** Permanent – CLT * Support the development and execution of collection and credit recovery activities and strategies; * Monitor delinquency indicators and define action plans; * Support the enforcement of contractual guarantees; * Contact the Cooperative's legal department, when necessary, for support in related actions; * Participate in the renegotiation process; * Prepare spreadsheets and reports; * Perform other duties inherent to the department; **Requirements:** **Education:** * Completed bachelor's degree in Administration, Accounting, Financial Management, or related fields. **Knowledge and Competencies:** * Microsoft Office suite; * Strong verbal and written communication skills; * Proficiency with systems; * Analytical ability; * Experience in negotiation. **Benefits:** Medical assistance, Dental assistance, Birthday leave, Gympass, Profit-sharing program, Recognition program, Life insurance, Meal allowance