Tracking Operator

Description

Job Summary: A professional focused on **Driver Support Points**, combining operational support, logistics security, and data management, serving as the liaison between drivers on the road and the monitoring center. Key Highlights: 1. Operational support and logistics security 2. Data management and risk systems 3. Development and validation of travel plans This position focuses on **Driver Support Points**, integrating operational support, logistics security, and data management. In the cargo transportation sector, this professional serves as the critical link between drivers on the road and the monitoring center. Below are the main responsibilities and requirements for this role: Main Responsibilities1\. Driver Registration and Check-in * **Identification:** Collecting and verifying documents (driver's license, vehicle registration certificate, ANTT authorization). * **Affiliation:** Registering the driver’s entry into the company’s or risk management provider’s system. * **Integration:** Briefing drivers on site safety rules and carrier conduct policies. 2\. Registration Inquiry (Risk Management) * **Driver Profile:** Conducting searches and inquiries in driver registration and verification systems. * **Vehicle Status:** Checking whether the tractor-trailer unit has active tracking and is free of maintenance or documentation issues. 3\. Development and Validation of Travel Plans * **Routing:** Defining or validating the route the driver must follow, ensuring compliance with authorized routes. * **Stops:** Listing approved fuel stations and rest areas offering security and infrastructure (restaurants, restrooms, safe overnight parking). * **Schedule:** Setting departure times, estimated arrival times, and legally mandated stop durations. Common Requirements * **Education:** Completed high school (minimum requirement). * **Computer Skills:** Proficiency in **Excel** (for control spreadsheets) and familiarity with integrated management systems (ERP/TMS). * **Profile:** Organized, detail-oriented (essential to avoid registration errors), and possessing strong communication skills for direct interaction with drivers. * **Geographic Knowledge:** Familiarity with major highways and routes (especially critical corridors such as Via Dutra or Fernão Dias). Performance Expectations (KPIs) To excel in this role, the professional should focus on: * **Time Reduction:** Efficient registration to prevent cargo dispatch delays. * **Compliance:** Zero errors in risk checks to prevent incidents. * **Driver Satisfaction:** Ensuring travel plans are realistic and safe for drivers behind the wheel. Employment Type: Full-time CLT Compensation: R$1.900,00 – R$2.300,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Education: * Completed high school (Mandatory) Language: * English (Mandatory) Work Location: On-site