Description
Manage the entire store operation (customer service, production, delivery, and overall organization);
Monitor performance metrics (sales, costs, average ticket, delivery time, cancellations, reviews);
Analyze reports and data to identify opportunities for improvement and increased results;
Control operational costs, waste, and inventory;
Ensure achievement of unit goals and results;
Lead, train, and develop the team;
Create and monitor work schedules;
Ensure product and service quality standards;
Supervise delivery platforms (iFood, WhatsApp, etc.);
Handle operational problem resolution and customer service;
Implement operational processes and continuous improvements;
Oversee cash register opening and closing.
Benefits: Gympass \+ VA \+ Pharmacy discount \+ Starbem \+ Dental plan
Compensation: R$4\.000,00 \- R$6\.000,00 per month
Benefits:
* Dental care assistance
* Corporate agreements and commercial discounts
* Meal allowance
Work location: On-site