Description
* Clear and concise communication; **Proactivity;** Organization; **Agility;** Responsibility; **Empathy in customer service;** Strong writing skills; Focus on results (patient acquisition and conversion).
**Main responsibilities:**
\- Online appointment scheduling, telephone customer support, organizing and adjusting physicians' schedules—including cancellations and opening new time slots. Promoting available slots in group chats, following up with patients after consultations, and supporting new patient acquisition.
**Additional requirements for this position:**
Prior call center experience is a plus; proficiency in working with AI tools; quick response time in messaging; clear written expression to effectively resolve all customer inquiries.
Benefits:
* Meal allowance
* Transportation allowance
Work location: On-site