Description
Job Summary:
A professional responsible for in-person and telephone patient service, appointment scheduling, document organization, and administrative support in a healthcare environment.
Key Highlights:
1. Patient and internal staff service
2. Appointment scheduling and document organization
3. Administrative support to medical and nursing teams
In-person and telephone service to patients, companions, and internal staff;
Scheduling and confirmation of appointments, exams, and procedures;
Filling out, verifying, and organizing patient registration forms and medical records;
Entering information into systems, ensuring data accuracy and confidentiality;
Providing initial guidance to patients regarding internal workflows, schedules, and regulations;
Providing administrative support to medical and nursing teams as needed;
Organizing the reception area, managing documents, and handling internal referrals.
**Minimum Education Level:** High School (Secondary Education)