Customer Service Representative

Description

Job Summary: Handling online orders, supporting customers and delivery personnel, verifying and packaging orders in a delivery-focused store. Key Highlights: 1. Focus on customer service and organization of delivery orders 2. Essential support for a store's delivery operations We are a delivery-only store; essentially, the job involves working at a computer to process orders, respond to customers, assist delivery personnel, verify orders, and package them for delivery. Our work schedule follows a 6x1 rotation: six working days per week with one day off, plus one Sunday off per month. Night shift: 5:00 PM to 11:00 PM (Monday, Tuesday, Wednesday) 5:00 PM to 12:00 AM (Thursday, Friday, Saturday, Sunday) Employment Type: Full-time CLT Salary: R$1\.621,00 \- R$2\.000,00 per month Benefits: * Meal allowance * Transportation allowance Selection Question(s): * Have you previously worked with iFood or 99food? * Are you proficient in basic computer operations? Education: * Completed elementary school (preferred) Experience: * Customer service experience (mandatory) Work Location: On-site