CUSTOMER SERVICE ASSISTANT - Aterrado

Description

Job Summary: Customer service professional to provide support via multiple channels, track shipments, issue documents, and resolve pending issues to ensure customer satisfaction. Key Highlights: 1. Provide customer service and support through various channels 2. Monitor and report delivery status 3. Resolve pending issues and ensure customer satisfaction A transportation services company is seeking a Customer Service Assistant in Volta Redonda (Aterrado). **Responsibilities:** Provide customer service via WhatsApp, phone, or email. Track shipments. Inform customers of delivery status. Issue documents (CT-e, invoices). Resolve pending issues such as redeliveries or damages, ensuring customer satisfaction. Previous experience as a Customer Service Assistant, Customer Support Analyst, Customer Service Coordinator, or Customer Service Agent may indicate suitability for some of the responsibilities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: 1\.986,00 * Meal Allowance * Transportation Allowance * Dental Assistance **Additional Information:** * Employment Type: Permanent \- On-site. * Schedule: Full-time * Working Hours: To be determined.