Job Summary: Professional to perform FTTH and FTTA network installation and repair, serving residential customers and ensuring the functionality of high-speed internet services. Key Highlights: 1. A connected and united team, passionate about technology and transformation 2. Focus on digital inclusion and a better future 3. A culture of honesty, integrity, transparency, and ethics We are Alloha Fibra, the largest independent optical fiber group in Brazil. A connected and united team, passionate about technology and transformation, delivering high-speed internet across every corner of the country. We believe in the power of digital inclusion and a better future. That’s why we seek talents like you—dreamers who want to make a difference! **Responsibilities and Duties** To build this team with us, the candidate will face the following challenges: * Performing installation and repair services for FTTH and FTTA network technologies for residential customers; * Repairing/correcting service failures, including slow speed, Wi-Fi issues, no connectivity, intermittent connection, etc.; * Removing cables from canceled customers to free up capacity for new customers; * Verifying service feasibility when the commercial team is uncertain whether infrastructure is available in a given area; * Relocating equipment within the same residence (room-to-room move); * Relocating equipment to a new address upon customer request; * Performing upgrades—replacing or adding equipment when customers change their service plans; * Attending trainings and meetings when invited; * Performing other duties as required by the role. **Requirements and Qualifications** Professional Profile We Seek: * Completed high school education; * Valid Brazilian driver’s license, Category B (permanent); * NR-10 (Electrical Safety) and NR-35 (Work at Heights) certifications preferred; * Intermediate Microsoft Office proficiency; * Availability for flexible working hours / travel; * Prior experience in telecommunications companies preferred. **Additional Benefits** * Medical assistance * Dental assistance * Meal allowance * Life insurance * Transportation allowance * Giga Inclusão – PCD dependent support * Total Pass * Birthday day off * Extended maternity leave (180 days) and paternity leave (20 days) * Psicologia Viva (available to those enrolled in Amil health plan) * E-learning platform on the intranet * Tour House: 5%–12% discount on airfare purchases, hotel bookings, and car rentals * Movida: 10% discount applied to daily rental rates * Samsung Partner Portal With the purpose of **connecting people, ideas, and businesses while promoting digital and social inclusion in Brazil**, Alloha Fibra is today the largest independent optical fiber group in the country. This is possible thanks to our team of 5,000 professionals committed to **quality and excellence** in everything they do—always focused on delivering the best products, services, and customer support. **We value diversity**, represented by our employees and customers across all regional and social dimensions—since we operate in 864 cities across 22 Brazilian states, with an optical fiber network exceeding 140,000 kilometers and 1.6 million subscribers. Here, you’ll find one unified team, operating **interconnectedly**, focused on **always doing the right thing**. Honesty, integrity, transparency, and ethics define our culture—the Alloha Way—which transforms our environment into a collaborative, people-centered, and business-sustainability-driven space. For more information, visit https://alloha.com/
João Silva
Indeed · HR
João Silva
Indeed · HR
