Technician

Description

Job Summary: Professional responsible for the installation, operation, and preventive and corrective maintenance of telecommunications systems and devices, including internet, TV, and telephone networks. Key Highlights: 1. Fiber optic network installation and repair 2. On-site technical support and troubleshooting 3. Preventive and corrective maintenance of equipment **Job Description:** This professional is responsible for installing, operating, and performing preventive and corrective maintenance on telecommunications systems and devices. They are qualified to install and repair internet, TV, telephone, and other related networks and equipment. They provide on-site technical support for customer and company equipment, troubleshoot faults, lay cables and install equipment, all in accordance with quality, health, safety, and environmental preservation standards and strategies. **Job Responsibilities:** * Perform installation, maintenance, and repair of internal and external fiber optic networks. * Lay cables and install equipment on poles, buildings, rooftops, ceilings, and towers, in compliance with technical and safety standards. * Respond to customer service orders, adhering to scheduled appointments and deadlines. * Conduct technical diagnostics, identify faults, and implement corrections on networks and equipment. * Install and configure broadband internet, TV, and other solutions offered by the company. * Create user accounts and perform network configurations according to technical standards. * Perform preventive and corrective maintenance on company and customer equipment. * Provide on-site technical support, clarify customer queries, and propose appropriate solutions. * Record and close service requests with clear and objective information in internal systems. * Use corporate and operational tools and systems in accordance with internal policies and procedures. * Operate company vehicles for travel and external service delivery. * Strictly comply with quality, occupational safety, PPE usage, and environmental guidelines. * Perform other duties related to the position as directed by the immediate supervisor.