Call Center Operator

Description

Job Summary: Join AeC, the market leader in customer relationship management, to handle telephone, email, chat, and WhatsApp interactions, guiding customers through problem resolution. Key Highlights: 1. Growth opportunities and a wellness-oriented environment 2. Internal promotion program and continuous development 3. No experience required; positions available for first-time job seekers **Join AeC!** We are leaders in the customer relationship management market with over 30 years of experience. Since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being. **Career Path at AeC** At AeC, your development is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities:** Telephone support to answer questions and provide quick solutions to customers, as well as guiding them step-by-step through problem resolution. Work conducted via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old High school diploma completed Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2. Positions also available for first-time job seekers. No prior experience required; however, experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or receptive attendant, sales representative, SAC (Customer Service Center), sales, teleoperator, interaction expert, operator, etc., is considered advantageous. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment Type: Permanent CLT contract Salary: R$1,518.00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com Work Location: On-site