Call Center Operator

Description

Job Summary: Phone-based customer service to address inquiries and provide quick solutions, guiding customers step-by-step to resolve issues, via email, chat, WhatsApp, voice calls, and other channels. Key Highlights: 1. Growth opportunities and an environment that values happiness and well-being 2. Career development plan with promotions starting from the third month 3. No prior experience required; positions available for first-time job seekers **Join AeC!** We are market leaders in customer relationship management, with over 30 years of experience. Since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that prioritizes employee happiness and well-being. **Career Development Plan at AeC** At AeC, your professional growth is our priority. Starting from your third month, you may be promoted through our internal opportunity program. In 2024, we promoted over 5,000 employees. We are a diversity-embracing company and want you to grow with us. Whether or not you have prior experience, join AeC! **Responsibilities:** Phone-based customer service to address inquiries and provide quick solutions, guiding customers step-by-step to resolve issues. Work is conducted via email, chat, WhatsApp, voice calls, and other channels. **Requirements** Must be at least 18 years old High school diploma completed Positions available for all shifts (morning, afternoon, and night), with part-time, 6x1, or 5x2 schedules. Positions also available for first-time job seekers. No prior experience required, though previous experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service representative, salesperson, SAC (Customer Service Department), sales, teleoperator, interaction expert, operator, etc., is considered advantageous. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment type: Direct hire (CLT) Compensation: R$1,518.00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com Work location: On-site