Call Center Agent

Description

Job Summary: We are seeking a professional to provide customer service, offering telephone and multichannel support to resolve inquiries and issues. Key Highlights: 1. Career growth and development opportunities 2. Work environment that values employee happiness and well-being 3. No prior experience required **New: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of existence, certified since 2020 as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being. **Career Path at AeC**: At AeC, your development is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We are a company that embraces diversity and want you to grow with us. With or without experience, join AeC! **Responsibilities**: Telephone support to answer questions and deliver quick solutions to customers, as well as guiding them step-by-step to resolve issues. Activities conducted via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2\. Position also open to first-time job seekers. No prior experience required; however, previous experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or receptive customer service representative, salesperson, SAC, sales, teleoperator, interaction expert, operator, etc., is considered advantageous. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment Type: Permanent CLT contract Compensation: R$1\.518,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Selection Question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com