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Job Summary: Join Mercantil, where you’ll have the chance to grow in a dynamic environment and take ownership of your career, with a focus on customer service and support. Key Highlights: 1. Career development and leadership opportunities 2. A dynamic environment that recognizes and encourages talent 3. Results-oriented mindset and proactivity are highly valued **We’re looking for passionate and talented individuals to join our team!** Do you enjoy being challenged and believe daily challenges drive your growth? If yes, join Mercantil! Here, you’ll find abundant opportunities to develop and lead your career — all within one of the **Best Companies to Work for in Minas Gerais**. By joining us, you’ll grow in a dynamic environment where your talent will be recognized and encouraged. The fit becomes even better if you have enthusiasm, strong communication skills, proactivity, and — of course — a results-driven mindset! **Grow with us!** **\#VEMSERMERCANTIL** **Responsibilities and Duties** **Your main challenges will include:** * Customer service; * Customer screening; * Support in branch operations. **Requirements and Qualifications** **We seek:** * High school graduates; * Availability to commit to a minimum contract duration of 1 year and 4 months; * Availability to work either 6 hours or 4 hours daily in the morning shift (08:00–14:00 or 08:00–12:00\); **You’ll stand out if you have:** * Proficiency in Microsoft Office suite; * A proactive profile and eagerness to learn. **Work Location:** **Uberaba/MG (On-site).** **Additional Information** **What we offer:** * Transportation allowance; * Career advancement and development opportunities. All positions are also open to people with disabilities (PCDs). We are the leading ecosystem for the 50+ demographic. With over 80 years of history, our journey is defined by continuous innovation and expansion of services — always centered on technology to deliver an exceptional banking experience. After all, our customers are our reason for being. We are undergoing consistent transformation, driven by innovation, technology, data, and people. With over 9 million customers and a focus on the 50+ segment, our bank’s purpose is to deliver a unique experience for this population. This momentum has earned recognition: Mercantil ranks among the Best Companies to Work for in Minas Gerais and is the fifth-largest payer of social security benefits in Brazil. Excellence is also reflected in our consistently high NPS (Net Promoter Score), an indicator measuring customer satisfaction and loyalty. With over 300 service points across nearly 250 cities, the bank consolidates its national presence with proximity and efficiency. Moreover, great ideas always find space here. We believe in the power of diversity and inclusion to transform realities. Therefore, our opportunities extend to people with disabilities, Black and Indigenous individuals, LGBTQIAPN\+, people over 50, women enrolled in social assistance programs addressing domestic violence, and other marginalized groups. We remain committed to building a fair, representative environment with real opportunities for everyone. Join us! If this resonates with you, become part of our team: **\#VEMSERMERCANTIL**
