Job Summary: Customer service with emphasis on clarity, courtesy, and problem resolution to ensure a positive experience. Key Highlights: 1. Clear and effective communication 2. Empathy and problem solving 3. Focus on results and goals **Responsibilities:** * Interact with customers clearly and courteously. * Understand customer needs and provide solutions. * Record information in the system. * Ensure a positive experience in every interaction. **Essential Competencies:** * Clear and effective communication. * Empathy and problem solving. * Patience and teamwork. * Good time management and adaptability to change. * Focus on results and goals. **Requirements:** * Completed or ongoing undergraduate degree. * Strong verbal and written communication skills. * Basic computer knowledge. * Availability to work during scheduled hours. **Workload:** 36 hours per week **Preferred Qualifications:** * Prior customer service experience. * Courses in communication or customer service. * Familiarity with CRM systems. Employment Type: Direct Hire (CLT) Compensation: R$2\.200,00 \- R$3\.000,00 per month Benefits: * Medical insurance * Dental insurance * Childcare allowance * Life insurance * Food allowance * Meal voucher * Transportation allowance Work Location: Hybrid remote work for Uberlândia, MG
João Silva
Indeed · HR
João Silva
Indeed · HR
