Description
Job Summary:
A professional responsible for deliveries, pickups, installation and activation of machines, customer support, and execution of field service routines.
Key Highlights:
1. Field operations involving deliveries, pickups, and machine activation
2. Technical support and clarification for customers
3. Management of service routines and priorities
Description:
* High school diploma required.
* Proficiency in Excel.
* Skills in customer service and record keeping.
* A valid Brazilian National Driver's License (CNH) Category A is mandatory, issued at least two (2) years ago, with no more than five (5) active penalty points. A certification document will be required.
* Perform deliveries, pickups, installation, and activation of machines at customer establishments.
* Assist with SIM card activation, troubleshooting machine connectivity issues, and providing customers with guidance on machine or card usage.
* Reconcile corporate card statements.
* Execute priority tasks and routine field service activities.
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