Receptionist

Description

Job Summary: We are seeking a proactive and organized professional to work at the reception of a Dental Radiology clinic, ensuring humane patient care and efficient workflow. Key Highlights: 1. Friendly in-person and telephone/WhatsApp patient service. 2. Appointment scheduling and time optimization. 3. Administrative support and front desk organization. We are Tomoface, a Dental Radiology clinic located in Uberlândia, MG. We seek a proactive, organized professional with excellent communication skills to work at our clinic's reception. The main objective is to ensure humane patient care while maintaining schedule organization and efficient service flow. Responsibilities and Duties: \* Customer Service: Greet patients and visitors cordially, both in person and via telephone/WhatsApp. \* Schedule Management: Book, cancel, and confirm appointments, optimizing available time slots. \* Workflow Organization: Register patients in the system, verify documents, and organize medical records. \* Administrative Support: Assist with billing (health insurance and private patients), daily cash control, and invoice organization. \* Environment: Maintain an organized reception area and ensure patient well-being in the waiting room. Requirements and Qualifications: \* Completed high school education. \* Prior experience in reception roles. \* Proficiency in basic Microsoft Office (Word and Excel) and ease of use with management systems. \* Strong written and spoken communication skills for public interaction. \* Ability to handle conflict situations and dynamic schedules. Advantages: \* Knowledge of dental health insurance procedures. \* Residency in Uberlândia. Additional Information: \* Working Hours: Monday to Friday, 8:00 AM to 6:00 PM with a 2-hour lunch break / Saturdays, 8:00 AM to 12:00 PM. \* Benefits: Transportation allowance. \* Remuneration: Initial gross monthly salary R$ 2\.205,54 Payment: Starting from R$2\.205,54 per month Benefits: * Transportation allowance Work Location: On-site