Technical Delivery Specialist

Description

Job Summary: A professional responsible for conducting technical presentations and delivering vehicle documentation, ensuring an excellent customer experience and collecting feedback. Key Highlights: 1. Ensure an excellent customer experience during vehicle delivery 2. Conduct technical presentations and address customer questions 3. Collect feedback to build trust and strengthen the brand relationship **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8 a.m. to 6 p.m., with a 2-hour lunch break; Saturdays from 8 a.m. to 12 p.m. **Level:** Professional **Employment Type:** Full-time – CLT * Deliver technical presentations to customers, explaining the operation of key vehicle systems; * Verify and deliver vehicle documentation to the customer (owner's manual, warranty certificate, invoices, registration documents, etc.); * Ensure the customer enjoys an excellent delivery experience, characterized by clarity and courtesy; * Address customer questions and reinforce post-sale and maintenance channels (services, inspections, scheduling, etc.); * Collect feedback regarding the customer experience and help build trust and a strong relationship with the brand; Coordinate with the sales team whenever necessary. * **Requirements:*** Valid Brazilian Driver's License (Category B); * Completed high school education; * Proficiency in Microsoft Office suite. **Benefits:** Medical assistance, Dental assistance, Gym allowance, Education allowance, Private pension plan, Life insurance, Meal voucher, Transportation voucher