TECHNICAL SUPPORT ASSISTANT (Pronto Fibra)

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Summary: Provide Level I technical support to the internet service provider's users, responding to requests related to connectivity, Wi-Fi, and networks. Key Highlights: 1. Level I technical support for internet users 2. Shift-based work, including weekends 3. Focus on connectivity, Wi-Fi, and computer networks A telecommunications company is seeking a Technical Support Assistant in Palmas. Pronto Fibra is a company specialized in high-speed internet solutions. It provides fiber-optic services for residential and business customers, ensuring fast and stable connectivity. **Responsibilities:** Provide Level I technical support to the internet service provider's users. Respond to requests regarding connections, Wi\-Fi, and computer networks. Work on a shift schedule, including shifts on Saturdays and Sundays. Previous experience as a Technical Support Assistant, Technical Support Specialist, Customer Service Assistant, or Support Analyst may indicate suitability for some of the activities associated with this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * Transportation Allowance * Internet Plan **Additional Information:** * Employment Type: Full-time, on-site. * Duration: Full-time * Work Schedule: To be determined.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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