IT Analyst

Description

Job Summary: A professional with experience in ERP systems and e-commerce platforms to provide support and resolve incidents, as well as interface with vendors and drive continuous improvements. Key Highlights: 1. Experience with ERP systems and e-commerce and marketplace platforms 2. Understanding of online sales processes, orders, and integrations 3. Analytical ability, organization, and communication skills Description: * Prior experience with ERP systems and/or e-commerce and marketplace platforms; * Understanding of online sales processes, orders, integrations, and back-office operations; * Strong analytical ability, organizational skills, and communication with end-user departments; * Availability for 100% on-site work in Itajaí (SC). Advantages: * Knowledge of integrations between ERP and digital channels (API, XML, EDI, etc.); * Familiarity with automation tools, marketplaces, and e-commerce platforms. * User support and assistance for ERP systems and digital platforms; * Resolution of tickets and incidents related to management and online sales systems; * Technical support for integrations with marketplaces, e-commerce, and other commercial systems; * Documentation of processes and support for continuous improvement initiatives; * Interface with software vendors and internal company departments. 2512250202491934829