BRA Select One Specialist

Description

Job Summary: The Select One Specialist will serve customers at the beginning of their journey in the Select segment, focusing on a premium digital experience with convenience and human proximity. Key Highlights: 1. 100% digital service and engagement of Select customers. 2. Consultative sales of low-complexity financial products. 3. Responsibility for portfolio updates and data collection. BRA Select One Specialist Country: Brazil If you are eager to grow and learn continuously, and passionate about impacting people through your analysis, this could be your place! Santander is a constantly growing ecosystem committed to helping people and businesses thrive. Here, you can create, question, and challenge the market. It’s about embracing both the urgency of the present and the vision for the future — always aligned to serve customers in the best possible way. It’s about being part of a global company that values diversity across all dimensions and embraces a horizontal organizational culture. At Santander, we practice a horizontal culture structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Select One Specialist — where you’ll be career-pathed and become the primary subject-matter expert in your area. Your role will be: To serve customers at the beginning of their journey in the Select universe, with income ranging from R$7,000.00 to R$15,000.00 or investments from R$100,000.00 to R$300,000.00, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment. In this model, you will manage up to 1,500 customers. Key Responsibilities: • Serve and engage customers 100% digitally (chat/video/app); • Update customers in the Select portfolio, presenting segment benefits and differentiators; • Conduct consultative sales of low-complexity products in credit, investments, and insurance; • Collect and update data; • Resolve requests remotely; • Maintain familiarity with digital solutions, with focus on the Santander ecosystem. Requirements: • Advanced knowledge of customer experience; • Experience in sales and proficiency in using digital tools; • CPA 10 (mandatory); • Applicable experience in remote service; • Mastery of digital service channels, customer journey, and financial products; #BENEFITS Variable Compensation (PLR + RV); Medical and Dental Assistance; Meal and Food Allowance; Supplementary Pension; Life Insurance; Childcare/Babysitter Allowance; Gympass or Totalpass; Transportation Voucher; Nascer Program; Be Healthy — A program encouraging everyone to adopt healthier habits; PAPE — Specialized personal support program. So? Ready to be a Chama? In our branches (agencies), we have the best managers in the market — who stand side-by-side with customers to meet their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ #VemProSantander #VemSerChama #Vendas #comercial #CPA #C-Pro R #Atendimento #Clientes