Administrative / Reception Internship

Description

Job Summary: We are seeking an Administrative / Reception Intern to serve as the Institute Master's business card, warmly welcoming students and providing administrative support. Key Highlights: 1. Warm and welcoming service for students and visitors 2. General administrative support to the team and process organization 3. Assistance with enrollments and document management **We are hiring for our client: Administrative / Reception Intern** Join the **Instituto Master**, a professional education institution with strong presence in São Gonçalo/RJ. We are a reference in preparing talents for the job market and seek a communicative, organized individual who enjoys interacting with people. If you are warm-hearted, solve problems with a smile, and want to help transform the lives of young people and adults through education—as their first point of contact with our school—this is your place! **Job Mission** Be the Instituto Master's business card! Welcome our students, prospective students, and visitors with excellence, provide administrative support, and ensure that front-desk service is agile, humanized, and efficient—reflecting the quality and purpose of our education. **Working Hours** Monday to Friday (5 hours per day, to be agreed upon \- Monday to Saturday). **Responsibilities:** * Provide warm and welcoming in-person, telephone, and WhatsApp service, answering questions about courses, schedules, and school routines. * Assist with student enrollment and re-enrollment processes, organizing contracts, collecting signatures, and verifying documentation. * Provide general administrative support to the team, such as updating registrations, completing spreadsheets, and organizing physical and digital files. * Direct students, parents/guardians, and visitors to the appropriate departments (academic, finance, coordination). * Support the organization and control of front-desk workflow, ensuring a consistently organized and welcoming environment. **Requirements and Qualifications:** * Currently pursuing undergraduate studies in **Administration, Human Resources Management, Secretarial Studies**, or related fields; * **Passion for Customer Service:** Excellent verbal and written communication skills, empathy, patience, and proactivity to handle daily tasks; * Organized, responsible profile with attention to detail for handling documents and administrative processes; * Basic knowledge of Microsoft Office (Word, Excel) and ability to quickly learn new information systems; * Prior experience in customer service is considered a plus. **What We Offer:** * **Compensation:** Internship allowance commensurate with market standards. * **Benefits:** Transportation voucher, life insurance, SESC, Conexa Saúde, Wellhub, Day Off, discounts at partner universities. Payment: R$600.00 \- R$800.00 per month Benefits: * Life insurance * Transportation voucher Selection Question(s): * What is your expected internship allowance? * Do you currently reside in this neighborhood and city? Work Location: On-site