Collections Assistant

Description

Job Summary: A professional responsible for conducting collections and negotiations, recording customer interactions, and assisting with daily tasks in the finance department, while maintaining courteous and professional service. Key Highlights: 1. Conduct collections and negotiations with students and their guardians 2. Provide courteous and professional service aligned with internal policies 3. Support initiatives and goals established by the department **Job Information** * **Salary:** R$ 1\.518,00 * **Bonus:** As per internal policy * **Benefits:** * Dental plan * Funeral assistance * **Working Hours:** 11 a.m. to 8 p.m. (Monday to Friday) **Required Knowledge** * Basic computer skills * Customer service * Fundamentals of professional communication **Essential Skills** * Organization of daily routines and work materials * Efficiency in task execution * Ability to prioritize tasks * Focus and concentration * Clear and concise communication * Conflict mediation ability * Appropriate demeanor during collection activities **Expected Attitudes** * Punctuality * Regular attendance * Courtesy * Persuasiveness * Organization * Initiative * Self-control **Main Responsibilities** * Conduct collections and negotiations with students and their guardians * Record customer interactions and information in the system * Monitor payments, agreements, and outstanding financial matters * Assist with daily departmental tasks * Maintain courteous, professional, and policy-aligned service * Support initiatives and goals established by the department **Preferred Qualifications** * Experience in **sales** * Experience in the **finance** field * Experience serving the public Employment Type: Permanent CLT Compensation: R$1\.557,00 per month Benefits: * Dental assistance * Life insurance * Transportation allowance