Job Summary: An IT professional responsible for user monitoring and support, computer formatting/installation/configuration, and documentation control. Key Highlights: 1. User monitoring and support 2. System and equipment installation and configuration 3. Documentation preparation and control **Responsibilities:** * User monitoring and support; * Computer formatting/installation/configuration; * Software installation; * User registration and maintenance; * Documentation preparation and control; * Incident ticket control and distribution. **Requirements:** * Currently pursuing a technical or undergraduate degree in IT; * Basic knowledge of networking; * Proficiency in Office365; * Basic knowledge of fixed and mobile telephony; * Basic knowledge of printer operation/configuration. Employment type: Full-time, CLT permanent position Compensation: R$2\.000,00 \- R$2\.500,00 per month Benefits: * Medical assistance * Dental assistance * Private pension plan * Life insurance * Commuter allowance Work location: On-site