WAREHOUSE CLERK

Description

Job Summary: A professional responsible for managing and optimizing warehouse operations, ensuring organization, receipt, inventory control, and dispatch of materials, with a focus on efficiency and internal customer satisfaction. Key Highlights: 1. Customer service and support to internal customers in materials management 2. Analysis and optimization of warehouse and inventory processes 3. Maintenance of organization and compliance of materials and procedures **Description and Responsibilities:** **Schedule:** Rotating shift \- Flexible availability **Level:** Not specified **Employment Type:** Permanent — CLT * Respond to requests from users/internal customers for warehouse dispatch, receive requisitions, fulfill them by delivering materials for direct application, and perform corresponding inventory adjustments; * Proficiency in CS system and basic computer skills (Word, Excel, PowerPoint); * Monitor service discrepancies and contribute to the development of action plans; * Support daily interaction with other departments to collect data from internal customers and departments, respond to requests, and ensure timely material delivery; * Conduct analysis of service discrepancies, identify and develop improvements, formulate action plans, and present performance indicators; * Prepare spreadsheets and reports for analyzing internal customer service levels, analyzing discrepancies and proposing solutions based on internal procedures; * Establish and monitor ideal inventory levels and fulfillment of internal customer needs, identifying existing gaps in inventory maintenance; * Contribute to preparing information dashboards for managers to support decision-making; * Receive carriers/suppliers, arrange unloading of materials, and direct them to the warehouse inspection area; * Perform damage inspections to determine responsibility, analyze cargo arrangement, and verify whether packaging and protective materials are intact—without tampering, rupture, moisture, broken seals, or damaged or dented packaging; * Inspect, identify, and code storable materials upon goods receipt and apply appropriate handling procedures for items intended for direct application; * Ensure materials comply quantitatively, qualitatively, and per required specifications; * Identify receipt discrepancies and apply appropriate handling in accordance with internal norms and procedures; * Issue and archive documents related to return/exchange of non-conforming items received; * Analyze quantities of received/acquired materials and report any deviations from established specifications to the Supervisor; * Generate warehouse indicators (receipt and service) and update the visual management board; * Enter merchandise receipt and dispatch transactions into the integrated management system; * Perform material storage tasks: organize items in designated locations, preserve and clean materials, ensure proper identification labeling, unitize according to internal standards, and maintain updated location records in the ERP system; * Ensure stored materials comply with internal norms and procedures; * Guarantee integrity of information regarding merchandise receipts entered into the system; * Monitor/verify items with expiration dates, ensuring compliance with internal norms and standards; * Track item consumption to identify obsolete items and jointly implement corrective actions with Warehouse Managers, per internal standards and norms; * Sort materials for supplier returns, as well as handle internal customer returns and restocking procedures; * Receive inputs and inspect conformity in terms of quantity and quality, store them following approved procedures, and ensure effective fulfillment of internal demands; * Perform physical inventory counts, identify discrepancies, implement necessary corrections and adjustments, and ensure stock item compliance; * Comply with and support implementation of SSMA (Safety, Security, Medical Affairs, and Environment) regulations; * Maintain cleanliness and preservation of internal and external facilities and equipment; * Generate and verify reports on material INBOUND and OUTBOUND movements, identifying discrepancies; * Generate and verify reports on material INBOUND and OUTBOUND movements, identifying discrepancies; * Execute ERP system corrections for discrepancies identified in inbound and outbound goods verification reports; * Request replenishment of materials identified during partially fulfilled requisitions and zero-stock items; * Request, track, and print simple consignment invoices (for PPE repair and sanitation), distributing them to relevant parties; * Operate forklifts when required, supporting departmental demands while strictly adhering to pre-established safety procedures for transport and storage, maintaining product and material integrity and preservation. (To operate this vehicle, the employee must hold a certified forklift operator training certificate); * Perform job duties in full compliance with all occupational safety, health, and environmental regulations established by the organization, and consistently use all mandatory PPE required for the position and department. Employees bear responsibility for immediately reporting to their direct supervisor any activity posing risks to their own health or that of fellow workers; * Carry out activities in alignment with the company’s values, policies, guidelines, procedures, and processes, always focusing on organizational goals and safeguarding company confidentiality and information protection; * Maintain discipline under the 5S program, aiming for safe work through sustained organization, standardization, and workplace cleanliness, supported by internal and external departmental audits; * Safeguard company property under their responsibility and promptly report any issues or damages detected to their immediate supervisor. **Requirements:** * Completed High School education * Affirmative action vacancy \- Available for Persons with Disabilities (PCD). Work Location: Alto Da Gloria \- Sinop MT **Benefits:** Galena (AI platform for professional development), Orienteme (health and wellness platform), Profit Sharing Program — PPR, Health Insurance Plan, Dental Insurance Plan, On-site meals, Transportation (round-trip route), Meal Voucher, Wellhub (corporate wellness platform)