Reception

Description

Job Summary: A Receptionist is a professional responsible for providing front-desk and telephone customer service, scheduling appointments, and guiding the arrival of individuals. Key Highlights: 1. Customer service in person and by phone across various establishments 2. Scheduling and guidance for patients, guests, and visitors 3. Communication management, supplies management, and support to senior management A Receptionist provides front-desk and telephone customer service in hotels, hospitals, banks, airports, and other establishments. A Receptionist handles scheduling and guides the arrival of patients, guests, visitors, and passengers. A Receptionist’s responsibilities include front-desk operations, answering and screening calls, taking messages, receiving visitors, purchasing office and hygiene supplies, directing calls, sending and managing correspondence, supporting senior management with calls and research, managing and purchasing supplies (office materials, cleaning supplies, and pantry items), assisting in organizing, managing the executive agenda and calls, filing documents, clarifying inquiries, responding to general questions about the company or redirecting such questions to qualified staff, sending and receiving correspondence or products, processing incoming mail (packages, telegrams, faxes, and messages), organizing and distributing them to recipients, archiving documents, scheduling meetings, managing keys, and recording information.