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Job Summary: Lead and develop a team responsible for asset management, optimize logistics processes, and act strategically to mitigate losses and drive continuous improvement in a distribution center. Key Highlights: 1. Team leadership and people development 2. Logistics process optimization and continuous improvement 3. Strategic influence and data-driven decision making At Mercado Livre, we are democratizing commerce and financial services to transform people's lives across Latin America. Join us in this mission! At Mercado Envios, we manage our sellers' inventory and deliver products to our buyers, enhancing their experience on our platform. In an ever-evolving world, our ability to rapidly deliver products purchased via Mercado Livre has become a requirement to compete. Join the team leading logistics across Latin America, delivering world-class customized solutions and integrating local and regional carriers through borderless commerce**.** **We’re looking for people who:** * Embody entrepreneurial energy: driven by curiosity, never giving up, and focused on surpassing their own limits. * Give their absolute best because they love working with commitment and dedication. * Embrace change as opportunity and learn from their mistakes. * Prioritize excellence and execution in everything they do. * Foster a positive atmosphere, joy, and fun. * Know how to build alongside others and enjoy working in teams. Imagine yourself leading challenging, dynamic, and innovative projects, **and being responsible for:** * Managing an initial team of 16–18 people, guiding and setting direction for the Asset Coordinator and their respective team, with emphasis on team development and engagement. * Designing and structuring processes, actively working in the Gemba—the distribution center floor—to develop, document, and organize processes still under construction or unmapped in the Sortation Center’s operations, identifying opportunities to maximize speed, excellence, and safety. * Leading root cause analyses and implementing action plans to mitigate losses and damages, with the primary challenge being to reduce loading damages—especially for the Northeast region. * Possessing systemic thinking and effective communication techniques to serve as a strategic support focal point, influencing decision-making and driving meaningful change through interaction with stakeholders * across diverse areas and hierarchical levels. * Being present daily with the team, accompanying them during their respective work shifts, conducting Gemba walks and engaging with shift leaders—including Intermediate (T2) and Night (T3) shifts—at least once per week to monitor the team under your leadership. **Requirements:** * Bachelor’s degree completed and availability to work onsite in Franco da Rocha – São Paulo/SP. * Proven experience in people management, with seniority and career maturity, strong negotiation and prioritization skills, and a sharp sense of urgency. * Prior experience in projects involving launch and implementation of new operations is a plus. * Practical and solid knowledge of process structuring and continuous improvement, with experience in areas such as Quality, Logistics, Production, or Retail. * Systemic vision and refined logical reasoning, capable of identifying opportunities and proposing improvements, making decisions based on data and KPIs. Familiarity with tools and/or methodologies such as root cause analysis, Ishikawa, Lean, PDCA, Google Sheets, and Google Presentations. **We offer you:** * The opportunity to join an entrepreneurial company where we love thinking big and long-term. * Ownership of your development in an environment full of opportunities, learning, growth, expansion, and challenging projects. * Collaboration and learning within a team of outstanding professionals and experts. * An excellent work environment, equipped with everything you need to have a great experience. Mercado Livre does not contact candidates offering job opportunities in exchange for monetary payments. All open positions are available on our careers website. If you receive any request for money, be cautious!
