**JOIN MANDIC** **Faculdade São Leopoldo Mandic** is seeking an **Attendance Operator** to work *in person* in the city of Serra*/ES.*​ *We are looking for professionals who align with our* ***MANDIC Way:*** *Welcoming, believing in results, committed to quality, breathing innovation, and working tirelessly to provide the best academic journey and excellent professional training for our students,* ***transforming their realities, as well as public health and science.*** **Our purpose is to transform lives and promote health. \#JoinMandic!** **Responsibilities** * Post-consultation service, guiding students and patients regarding exams, follow-ups, payments, and future appointments. * Make calls and contacts for post-service follow-up, record relevant information in systems, assist in organizing documents and files related to services, identify and forward specific requests to responsible departments, and participate in monitoring and managing service and consultation schedules. * Responsible for warmly and professionally receiving students, patients, teachers, and visitors, providing in-person, phone, and email support to answer basic questions about services and procedures. * Must register and update data in internal systems, control access to clinic and educational unit facilities, assist in organizing waiting rooms and reception areas, and forward requests and complaints to the appropriate departments. * Responsible for ensuring compliance with service standards and internal protocols, supporting the team in basic administrative tasks related to customer service. **Qualifications** * One year of experience, preferably in the education/services sector; * Basic knowledge of Microsoft Office; * Flexibility, organization, attentiveness, analytical skills, interpersonal skills, proactivity, problem-solving ability, action-oriented mindset, and resilience when dealing with the public. **Education** * Minimum Education Level: Completed High School * Preferred Education Level: Higher Education (Currently pursuing) **Benefits** * Meal Allowance (Flexible Card \- Alymente); * Medical Insurance (SulAmérica, 30% co-payment) * Dental Insurance; * Birthday day off; * TotalPass; * Pharmacy discount program; * Transportation allowance; * Life insurance;​​ Job type: Full-time CLT Salary: R$1\.700,00 \- R$1\.800,00 per month Benefits: * Medical insurance * Dental insurance * Commercial discounts and partnerships * Life insurance * Meal allowance * Transportation allowance