Administrative Assistant

Description

Job Summary: Professional required for post-consultation service, reception, and administrative support, aiming to transform lives and promote health. Key Highlights: 1. In-person work in Serra/ES, focused on customer service and support. 2. Opportunity to join a team committed to quality and innovation. 3. Responsibility for receiving and guiding students and patients. **JOIN MANDIC** **Faculdade São Leopoldo Mandic** is seeking an **Attendance Operator**, for *in-person* work in the city of Serra/ES. *We seek professionals who identify with our* ***MANDIC Way of Being:*** *Welcoming, believing in results, committed to quality, breathing innovation, and tirelessly working to deliver the best academic journey and excellence in professional training for our students,* ***transforming their realities, as well as population health and science.*** **Our purpose is to transform lives and promote health. \#JoinMandic!** **Responsibilities** * Post-consultation service, guiding students and patients regarding exams, follow-up appointments, payments, and future scheduling. * Making calls and contacts for post-service follow-up, recording relevant information in systems, assisting in organizing documents and files related to services, identifying and forwarding specific requests to responsible departments, and participating in controlling and monitoring service and consultation schedules. * Receiving students, patients, faculty, and visitors courteously and professionally, providing in-person, telephone, and email support to clarify basic questions about services and procedures. * Registering and updating data in internal systems, controlling access to clinic and educational unit facilities, assisting in organizing the waiting room and reception area, and forwarding requests and complaints to responsible departments. * Ensuring compliance with service standards and internal protocols, supporting the team in basic administrative tasks related to service delivery. **Qualifications** * One year of experience; preference given to candidates with experience in education/service-sector companies; * Basic knowledge of Microsoft Office Suite; * Flexibility, organization, attentiveness, analytical ability, interpersonal skills, proactivity, problem-solving ability, initiative, and resilience when dealing with the public. **Academic Qualifications** * Minimum Education Level: Completed High School * Preferred Education Level: Currently pursuing a Bachelor's degree **Benefits** * Meal Allowance (Flexible Card – Alymente); * Health Insurance (SulAmérica, 30% co-payment); * Dental Insurance; * Birthday Day Off; * TotalPass; * Pharmacy Discount Program; * Transportation Allowance; * Life Insurance; Employment Type: Full-time CLT Salary: R$1\.700,00 \- R$1\.800,00 per month Benefits: * Health insurance * Dental insurance * Commercial agreements and discounts * Life insurance * Meal allowance * Transportation allowance