Description
Job Summary:
The professional will conduct teleconsultations and remote monitoring of beneficiaries, evaluating reports and handling requests.
Key Highlights:
1. Working with telemedicine and online chat
2. Conducting teleconsultations and remote monitoring
3. Interpreting medical prescriptions
Requirements
* Completed high school or technical education in the health field;
* Preference for candidates who enjoy working via virtual platforms, such as telemedicine and online chat;
* Proficiency in Microsoft Office suite
* Prior experience in customer service is desirable;
* Availability to work rotating shifts (12 hours on / 36 hours off), from 7 a.m. to 7 p.m. (shifts alternate in January);
* Review home visit reports to determine appropriate clinical management actions;
* Conduct teleconsultations and remote monitoring of beneficiaries to provide guidance and ensure quality care;
* Monitor the implementation of requested home-based services;
* Handle requests originating from teleconsultations, including: address confirmation, medication requests, formal email communication with service providers, spreadsheet completion, and appointment scheduling;
* Interpret medical prescriptions, identifying common medical terminology, including abbreviations, dosages, administration frequency, pharmaceutical forms, and drug nomenclature.
Employment Type: Full-time, Permanent CLT
Compensation: R$1.900,00 - R$2.100,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Profit-sharing program
* Life insurance
* Meal allowance
* Transportation allowance
Experience:
* Online chat or telemedicine? (Mandatory)
Work Location: On-site