Description
Job Summary:
Manage the Transportation team and ensure procedures are followed, keeping all team members informed and ensuring a productive work environment aligned with the company's strategies.
Key Highlights:
1. Opportunity to grow through multicultural experiences.
2. Positively impact the environment and people.
3. Develop your capabilities to the fullest.
**About DHL**
---------------
Become a DHL professional and get the essentials of your daily life through top-tier benefits—we prioritize your safety, health, and that of your family. Build your career with us and seize the opportunity to grow through multicultural experiences that will challenge you every day. This will not be just another job—it will be your chance to positively impact the environment and the people both inside and outside DHL. As a global company, we value the diversity of our employees as a true strength, and this strength can only be fully leveraged when everyone feels they can truly be themselves every day—regardless of ethnicity, religion, sexual orientation, gender, disability, or any other personal characteristic. That is what we mean by inclusion. Diversity is our strength. Being DHL means developing your capabilities to the fullest.**Job Description**
---------------------
Manage the Transportation team and ensure compliance with area procedures, maintaining consistent information flow across all team members to guarantee optimal working conditions and environment for achieving the best results. Ensure operational alignment with clients and lead the team toward achieving outcomes in accordance with the company's strategies.**Requirements**
--------------
• Completed Bachelor’s degree;
• Preferably with experience in managing B2C transportation providers.**Responsibilities**
---------------------
• Ensure the team complies with all transportation processes;
• Monitor adherence to all transportation providers’ SLAs and contracts;
• Collaborate with other departments and with clients;
• Ensure all team members stay updated on new features of the area’s management systems;
• Achieve operational KPI targets;
• Ensure the area’s and clients’ needs are met;
• Communicate and promote key transportation KPIs (operational and financial) to the team;
• Guarantee service levels agreed upon in contracts;
• Identify opportunities for cost reduction;
• Pursue continuous improvement of processes and services;
• Ensure periodic review of operational procedures;
• Maintain accurate employee timekeeping records in the payroll system;
• Enhance the capabilities of transportation providers/contractors;
• Comply with DHL Supply Chain’s operational procedures and adhere to its policies and standards—including those related to HSE, Quality, and the Code of Conduct.