Internal Sales Representative

Description

Job Summary: Sell turbines, parts, and overhaul services by providing consultative technical and commercial solutions to satisfy and retain customers, expand the customer portfolio, and achieve sales targets. Key Highlights: 1. Consultative sales and after-sales support to enhance customer loyalty 2. New business development and expansion of the commercial portfolio 3. Cross-departmental integration for efficient customer service **Job Description:** Sell turbines, parts, and overhaul services by delivering technical and commercial solutions aligned with customer needs. Adopt a consultative approach throughout the entire sales process—from prospecting to after-sales—to ensure customer satisfaction and retention, portfolio growth, and achievement of the company’s commercial goals. **Key Responsibilities:** * Respond to customer inquiries via phone, email, WhatsApp, and other digital channels, ensuring responsiveness, quality, and excellence in relationship management. * Identify customer needs and propose appropriate technical and commercial solutions based on the company’s product and service portfolio. * Prepare quotations, commercial proposals, and estimates, ensuring clarity, accuracy, and compliance with commercial policies. * Conduct price, delivery timeline, commercial term, and payment method negotiations, adhering to company guidelines. * Systematically follow up on commercial proposals to convert opportunities into sales. * Prospect new customers, develop new business, and reactivate inactive customers to expand the commercial portfolio. * Record, update, and maintain organized commercial information in ERP, CRM, or control spreadsheets to ensure data reliability. * Monitor order processing with internal departments—including production, overhaul, shipping, and delivery—to meet agreed timelines. * Collaborate closely with Engineering, Production, Logistics, and Finance departments to ensure efficient fulfillment of customer requirements. * Implement after-sales initiatives, monitor customer satisfaction, identify new business opportunities, and strengthen long-term relationships. * Track market trends, competitor activities, and business opportunities, reporting relevant insights to the Commercial Coordination team. * Prepare commercial performance reports, sales metrics, and sales forecast reports to support strategic decision-making. * Achieve defined sales, revenue, profitability, and other key performance indicators. * Uphold commercial policies, internal regulations, and quality and service standards. **Salary: R$ 1\.893,55 Base \+ Commission \+ Bonus** **Employment Type:** Full-time CLT / On-site **Benefits:** * Health insurance — co-payment only * Transportation allowance / Fuel allowance * Meal allowance * Food allowance Payment: starting from R$1\.893,55 per month Benefits: * Health insurance * Fuel allowance * Company-provided mobile phone * Basic food basket * Meal allowance * Food allowance * Company-provided vehicle Experience: * Sales (Mandatory) License/Certification: * Driver's License Category B (Mandatory) Work Location: On-site